Winner: Viessmann
Both Worcester Bosch and Viessmann offer quality engineering across their boiler ranges. However, when pitched against each other, Viessmann stands out as the better boiler for us.
Quality of components
For us, Viessmann winning is largely due to the quality of their components. Unlike Worcester Bosch, Viessmann does not use plastic components in any of its boilers. Nor do they utilise an aluminium heat exchanger like Worcester Bosch. It is the quality of their internal components which really sets Viessmann apart.
Stainless steel heat exchanger
A patented product, the Stainless Steel Inox-Radial Heat Exchanger is highly resistant to corrosion in a wide range of pH levels. Whereas for aluminium, if the proper fluids are not used to produce and maintain a narrow pH range, it will corrode much faster. Without the use of proper fluids, you may damage an aluminium heat exchanger. If you do damage the heat exchanger, your warranty will be voided, because the manufacturer will cite improper use of fluids.
In direct comparison, stainless steel heat exchangers do not require special fluids, are compatible with plain clean water and commonly available propylene glycol.
Whilst aluminium is lightweight and has better thermal conductivity initially, stainless steel will be of much better value for money due to its longevity and better resistance to corrosion. Aluminium will rust, corrode, warp, and break down long before stainless steel, so investing in a boiler with a quality stainless steel heat exchanger will increase the useful life of your boiler.
Granted, stainless steel is more expensive to source and manufacture but it is a long-term investment. An investment Viessmann made by manufacturing it in-house at their facility in Germany for quality control.
Built-In Shock Arrestor
The built-in shock arrestor used in Viessmann’s boilers is another plus point for the range and will reduce any water hammer issues experienced.
If you are unaware of what water hammer issues are, they are the loud rattling of pipes every time a tap is opened. A water hammer is a pressure surge or wave caused when a fluid (usually a liquid but sometimes also a gas) in motion is forced to stop or change direction suddenly (momentum change). A water hammer commonly occurs when a valve closes suddenly at an end of a pipeline system, and a pressure wave propagates in the pipe.
PRV and Condensate Combined
Throughout the Viessmann boiler range, the pressure relief pipe and condensate are combined. This gives the installers more choice in siting the boiler, allowing a lot more flexibility with replacement, retrofitting, and new boiler installations.
Fantastic product 14 years 0ld in January 2019 would recommend one
Hi Andrew,
We agree. As a business it makes sense to install Viessmann boilers in 2018, because there are next to no complaints! Viessmann have definitely listened to feedback from years ago and made positive changes.
We’d say Viessmann’s range is definitely the best in Europe right now.
Boilerhut
Great Article and very helpful. Thankyou! Trying to choose between these two myself. I’m currently leaning towards the Veismann Combi..
My question is, why don’t Worcester Bosch use Stainless Steel Heat Exchangers?? There must be a reason they’re sticking to Aluminium when most of the evidence shows the Stainless Steel ones are a LOT better.. Doesn’t make sense to me!
Hope you can help..
Look forward to your reply.
Hi Jay,
Thank you for your comment. A very good question, in fact we’ve been wondering that ourselves! Only Worcester Bosch can provide the real technical answer to that question. However, some of the heating experts and industry insiders think the following may be the case:
So, in effect Viessmann are offering a better quality product to gain market share. The only advantage aluminium has over stainless steel is cost and weight. The slight weight advantage is inconsequential for boilers.
Corrosion is the major factor here. Aluminium corrodes so much faster compared to stainless steel, and corrosion leads to loss in efficiency over the years. Below is a graph explaining this:
Why do Worcester Bosch still use aluminium? We don’t know. Best ask them yourself, but we doubt they’ll reply. 😊
Best regards,
Ash
lol..!! Great stuff. Thanks for your honest reply.
I’ll be in touch about a Viesmann Bolier for Semi. (Extended)
I bathroom with Bath and (non-electric) Shower. Total of 12 Radiators. Which model would you recommend? I’ve heard the 200 series is better than the 100..?
Thanks again.
Hi Jay,
Please call our office on 029 2009 9898 and have a discussion with one of our heating experts for the 200-W.
For the 050-W and 100-W you can always get an online boiler quote on this page: https://boilerhut.co.uk/online-boiler-quote/
Our intelligent quoting system will give you a fairly accurate price estimate, which can be discussed with our heating expert and firmed up later on.
Either one of Viessmann’s range, the 050-W, 100-W and 200-W will serve you well. But yes, the 200-W is their premium offering. It’s their most powerful non-storage combi boiler, walks a thin line between a commercial and residential boiler. It’s also one of the most energy efficient boilers available in the UK at 98% efficiency.
This page gives a side-by-side comparison of the three models: https://boilerhut.co.uk/buy-a-combi-boiler-online/
Best regards,
Ash
Boilerhut Ltd
I’m currently doing the same thing, trying to choose between a Worcester Bosch and a Viessmann. Moved in to this property in 2017, previous owners installed a Raven Heat white star which is at least 10yrs old but recently its making loud noises and struggles to provide hot water. The boiler is unfortunately installed in a bedroom so need a quiet boiler. Read many recent reviews about the Viessmann and there are a lot of negative reviews. The gas engineer recommends the Viessmann as he fits both. But I’m still undecided. Really need advice or opinions.
Hi Jilli,
I’ve emailed some information over to you yesterday. I think every manufacturer has negative and positive reviews.
Viessmann reviews: https://www.reviews.co.uk/company-reviews/store/viessmann-co-uk
Boilerhut reviews: https://uk.trustpilot.com/review/boilerhut.co.uk
We’ve installed 99% Viessmann boilers all across the UK since 2013, and received very, very few complaints.
The good thing about Viessmann is, unlike other manufacturers, they actually pay attention to any negative feedback and try to improve by constantly innovating. Which shows in how quickly they’ve grown in the UK market.
Best regards,
Ash
Boilerhut Ltd
I have a 4 bedroom house with 3 bathrooms and 15 radiators- I want a wall hung heat only boiler do Viessmann do one that is big enough.
Must I have the Viessman fitted by Boilerhut or can it be sourced elsewhere as I have a Gas Safe plumber who I know and trust implicitly in my property. If he fits it so are there any catches on the warranty.
Thanks
Hi Simon,
Thanks very much for your enquiry. Fortunately, we do offer a boiler-only purchase option which you can then have installed by a Gas Safe Registered Engineer. Bear in mind that if it’s fitted by a third party, your warranty will be limited to 5 years. However, if it’s installed by Boilerhut directly, we can extend that warranty to 10 years to ensure maximum reliability and peace of mind. For more information and advice you can speak to Paul at 07796 898985.
You can also get a free, no obligation online boiler quote here: https://boilerhut.co.uk/online-boiler-quote/
Best Regards,
Bryn Lloyd
Boilerhut Ltd
Simon, your answer is factually incorrect and misleading! Very disappointing for a supposedly reputable company. So I’ll provide the correct answer.
Any Gas Safe Registered engineer who is Viessmann factory trained can provide the 10 year warranty for a one off cost of £120.00 paid directly to Viessmann. My advisc to people considering Viessmann is to seek a local installer via the Viessmann website and then get them to provide customer references. Shop around for the best boiler price if you wish.
Hi Bob,
Any Viessmann-approved installer who has attended the Viessmann training course can supply you with extra warranties. However, if we use the 050-W and 100-W as examples, there are differences in what’s available depending on who carries out the installation.
Viessmann Vitodens 050-W:
Non-Viessmann Approved Installer – 3 years
Viessmann Approved Installer – 7 years
Viessmann Vitodens 100-W:
Non-Viessmann Approved Installer – 7 years
Viessmann Approved Installer – 10 years
We hope you find this information useful. If you require any advice and support, please contact us via sales@boilerhut.co.uk or call our head office on 029 2009 9898.
Kind Regards,
The Boilerhut Team
I have A 12-year old viessmann vitodens 333F which has been a constant problem from day 1. The solenoid valve failed 3 months out of warranty (Viessmann didn’t want to know!) since then it has needed more visits to reset it than I can remember, and now I’m told it needs a new fan unit ((£540) and expansion vessel (£120) So much for German engineering and reliability.
I will be having it replaced with a Worcester-Bosch as soon as I can.
We have a Worcester, fitted by British Hash some time ago, in fact even though we wanted a condensing unit (they were being pushed at the time by the gov), the BG surveyor told us that ‘there was no such thing as a condensing combi’, and ‘no technically possible, only works on storage boilers’ (they got a job lot from worcester at a discount, when the shift happened to condensing, and basically ‘lied’ them into homes as old tech), so we got the piece of utter garbage we have, which currently has a bathroom radiator acting as an expansion vessel (fixed pushed to March!!), and dripping water from the top of boiler.
Anyway from install (or rather chop job done by BG), within 6 months breakdown (expansion vessel..never fail..2 day job), we then had a resident BG engineer for about 2 years.
It has become so regular that we have 2 callouts per year for faults, this is actually fault 4 or 5, within about 9 months.
‘It’s an old boiler’, well, when every component, except the bloody tin case, including the pigging expansion vessel has been swapped out, then no…it’s a brand new boiler, nearly everything has been swapped in the last 3 to 4 years, yes every bloody component, gas valves, hear exchange, pump, burner, mainboard, 2 bloody pressure valves in 6 months etc, etc it bloody well isn’t.
So yea, so sick to the hind teeth of worcester, I think we are going to get shut before BG get around to sorting the latest ‘workaround patch’ in late March…
I’m currently trying to choose between a Worcester and a Viessman. We have an old system (with a back boiler) currently and have been told that the Viessman Vitodens 050-w 29kw is very good, but it’s not a good idea to fit one onto an old system because some part of it is very narrow (narrower than Bosch) and if there is any sludge in the system (even after a flush) it can block it up. Can anyone verify this?
From what I can see online, the Viessman has more potential problems despite its stainless steel heat exchanger and various innovations, and i wonder if this is because the customer care is poor?
I have been quoted a 10 year warranty on this boiler (by an approved installer) which again is confusing because it doesn’t tie up with what has been stated by Bryan Lloyd earlier in this chat.
Oh for wisdom to find a way through this maze!!!
Hi Catherine. Yes, it is a maze! If the system is flushed correctly and a high quality filter was used, your Viessmann is serviced yearly, and if you keep the condition of the water good, you will have no issues. This applies to all manufacturers.